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Digital Account Manager

at Recruit Digital in Durban


A highly reputable digital marketing agency is looking for a is looking for a DIGITAL ACCOUNT MANAGER with client service and project management experience to join their team. This is a permanent position that will be undertaken at their offices in DURBAN .

The successful applicant must have extensive digital experience, and have a creative, and innovative spirit. Reasonable technical competence is required, and a passion for detailed project management is essential.



  • Running certain scale of business billings.
  • Building and growing client relationships.
  • On top of all day-to-day activities.
  • Establish and maintain a communication between the client and the agency.
  • Maintain close contact with the client.
  • Assist in the delivery of services to the client.
  • Ensure a smooth and timeous workflow of activities directed at the client.
  • Co-ordinate and manage agency services to the client.
  • Lead status meetings.
  • Ensure that client's accounts are correct and delivered on time and that payment is effected timeously.


  • A degree or commercial qualification in business, marketing or IT
  • Experience in CRM, web, data management, BTL and direct marketing.
  • Proven track record working in an account management role (three to four years), preferably in a digital agency
  • A solid understanding of the digital environment, technologies and capabilities.
  • Ability to conceptualise solutions to meet client requirements.
  • Exceptional communication skills
  • High attention to detail and a great work ethic.
  • High level of motivation and the ability to motivate development team.
  • The ability to deliver on the client's business plans and implement accordingly with the team.
  • Manage the retention of existing clients by delivering consistently high standards.
  • Manage the health of the client's business within the agency.
  • Deliver bottom line client profitability and grow the clients' business within the agency.
  • Effective team management skills.
  • Proficient in, Excel, Word, PowerPoint, email and web.
  • Experience in content authoring and CMS will be an advantage.
  • Experience with SEO, reporting will be an advantage.
  • Experience with financial services will be an advantage.

If you feel that you have what it takes for one of these exciting opportunities, APPLY NOW! If you would like more information, feel free to call our offices on 021 424 0626 or send an email to

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Published at 13-05-2019
Viewed: 651 times