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Media Agency Account Manager

at Recruit Digital in Cape Town

Role Purpose :

The core purpose of the Account Manager is to:

  • Support the Account Director within the client service team.
  • Operational management, coordination and Briefing of key partners.
  • Develop strong relationships and lines of communication with key clients in order to manage extectations and delivery of all projects.
  • Develop strong relationships in order to run a smooth workflow with other team members within The Client and partner agencies.

Key Accountabilities

Responsibilities include, but are not limited to:

Support the Account Director in all aspects of day to day delivery on the account.

  • Work with AD / Strategist to deliver strategies and plans
  • Attend and run status meetings and client meetings as required
  • Be accountable for excellent plan execution:
  • Analyse relevant data e.g. Post campaign reports and recommend and action required
  • Be accountable for delivering accurate and timely plans - relentlessly aiming for excellence
  • Participate / ensure feedback in regular status updates to keep abreast of developments on your accounts
  • Know how to maximise use of industry tools
  • Be eyes and ears for client relationship escalate issues as they arise / as required
  • Connect credibly with client and industry stakeholders to build strong relationships and deliver excellent client service
  • Attend and engage in meetings.
  • Know and understand the client, their business/brand, their customer, their industry, target customers and who their competitors are - use to deliver innovative, ambitious client plans and service

Essential Personal Attributes

  • Strong communicator across levels (internal and external)
  • Good people management
  • Ability to manage multiple projects
  • Numerate and analytical
  • Organised with strong attention to detail
  • Enthusiastic

The Client Values

The candidate will need to demonstrate the values of:


· Acting with freedom

· Deciding with speed

· Keeping it simple


· Being constantly curious

· Taking risks to succeed

· Passionate about thought leadership


· Going the extra mile

· Not afraid to make decisions

· Rapid and ruthless focus


· Taking ownership of work/ decisions

· Being good citizens

· Being transparent


· Collaborating across the network

· Sharing success models

· Attraction, development and mobilisation of the best talent

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Published at 25-07-2018
Viewed: 1084 times